General
Empire DIA Requirements Walkthrough
Circuit & Router Information Explained The Circuit & Router Information section of the form is critical for configuring and provisioning the customer’s dedicated internet connection. Below is a detailed explanation of each field and its options, ...
On Hold Greeting for Nursing Homes
Discover two customizable templates for on-hold messaging tailored to nursing homes. The first option offers a traditional approach, while the second is designed for facilities offering specialized services like vent units, dialysis, and more. Copy ...
CyberData Connecting to Compatible Analog Amplifiers
In the following link, https://www.cyberdata.net/pages/connecting-to-analog-amplifiers, you’ll find guides for all compatible amplifiers that work with CyberData paging systems and related equipment.
What is 10DLC & TCR Registration, and what does it mean for my business?
In this article, we will review what 10DLC TCR is and the process for registering a business phone number to send and receive SMS and MMS (texting) What is 10DLC TCR? 10DLC, or 10-digit long code, is a channel created by mobile carriers for ...
Lumen Combined IP Justification Form
Use the attached form and submit with Luman.
Telecom acronyms and their meaning
Common Telecom Terms and What They Mean LEC, ILEC, and CLEC These acronyms describe various phone and internet carriers, each with specific roles and distinctions. LEC (Local Exchange Carrier): This is the local company that provides phone and ...
Verizon Enterprise accounts billing inquiries
Click the following link and fill all the neccessry infomtion https://enterpriseportal.verizon.com/public/index.html#/inquiries/create
Cradlepoint IBR600C Series Router Photos
Port your Google Voice number out to another carrier
To port your number out of Google Voice, first you need to unlock the number. Then, let us know you want to port a number. When you unlock your Google Voice number, Google will charge you $3 USD. But if your number was originally ported in from ...
Deciphering Carriers and Service Providers
Understanding the Roles of Carriers vs. Service Providers: The Evolution of Phone Numbers In exploring the dynamics between carriers and service providers, it's crucial to grasp the fundamental workings of phone numbers. While the concept may seem ...
How to port a number you purchased from Number Barn
Once you've acquired a phone number from numberbarn.com, to integrate it into your phone system, you'll need to undergo the process of porting the number. Porting involves transferring the number from one provider to another. We'll guide you through ...
Welcome menu scrips for offices
Open Hours Greeting Hello, and thank you for calling {Company Name}, your call may be monitored or recorded for quality assurance purposes, if you know your party's extension you may dial it at any time. For sales, please dial 1. For service, please ...
Demystifying IP Address Allocations: Understanding Subnet Sizes (/29, /30, etc.)
In the vast landscape of telecommunications, understanding the nuances of IP address allocations is paramount. As businesses expand their digital footprint and network infrastructure, the allocation of IP addresses becomes a critical consideration. ...
What does Porting mean and how does it work?
Porting a number, also known as number portability or porting, is the process of transferring a phone number from one telecommunications service provider (losing carrier) to another (gaining carrier). This practice empowers customers to switch ...
Understanding onsite PBX vendor roles
Our guide on understanding Onsite PBX (Private Branch Exchange) and the reasons behind having separate vendors for PBX systems and phone lines. If you've ever wondered about the roles of these vendors or encountered confusion when reaching out to us, ...
Tips for collection MAC addresses from devices | IOS - Apple
Gathering MAC addresses and serial numbers for an upcoming transition can be a tedious and annoying task. Below is an efficient method to simplify this process using an impressive app. It enables you to effortlessly scan each MAC and serial number, ...
Tips for collection MAC addresses from devices | Android
Gathering MAC addresses and serial numbers for an upcoming transition can be a tedious and annoying task. Below is an efficient method to simplify this process using an impressive app. It enables you to effortlessly scan each MAC and serial number, ...
Welcome menu scripts for compliance hotline
The ensuing greeting and call routing are employed for a compliance hotline within your phone system. Main Greeting Welcome to (company name) Compliance Hotline. We appreciate your commitment to maintaining a secure and compliant environment. Please ...
Empire Telecom remote support access
Please click the link below to grant our technicians access to your computer: https://empiretelecomnj.com/assist
On premise PBX vs cloud PBX/Hosted (UCaaS)
Whats the difference between on premise and cloud PBX? An on-premise PBX (Private Branch Exchange) is a business phone system physically located within the organization using it. This system includes hardware and software owned and managed by the ...
Algo 8301 Photos
Welcome Menu Scripts for Nursing Homes
Explore a couple of welcome menu script options tailored for nursing homes. Choose from a classic menu or a more extensive call-routing tree designed to reduce call volume at the front desk. Feel free to customize the scripts below to fit your needs. ...
How to connect the Algo 8301 to a Valcom V-2003a Amplifier
The diagram below illustrates the step-by-step process of connecting an Algo 8310 to a Valcom V-2003a in order to facilitate overhead paging via a phone.
How to connect the Algo 8301 to a Valcom V-2001a Amplifier
The diagram below illustrates the step-by-step process of connecting an Algo 8310 to a Valcom V-2001a in order to facilitate overhead paging via a phone.
How to connect the Algo 8301 to a Bogan TPU-35/60/100/25 Amplifier
The diagram below illustrates the step-by-step process of connecting an Algo 8310 to a Bogen amplifier (TPU-35/60/100/25) in order to facilitate overhead paging via a phone.
How to signup to the Empire Telecom support portal
In the following guide, you will discover the steps to access the Empire Telecom support portal and knowledge base. Within the support portal, you can view all your open and closed tickets, access past ticket history, leave notes, escalate issues, ...
Ubiquiti Edge Router X Photos
How to connect Empire Telecom support
Our support team can be reached via these channels. Email: support@empiretelecomnj.com Phone: (732) 363-9898 Web Chat: support.empiretelecomnj.com WhatsApp: (732) 363-9898
10DLC - Best Practices (TPRN Registration)
For 10DLC registration, you'll need to send a sample SMS message from your campaign for mobile network operator approval. Before you submit your sample SMS messages, please read this messaging guide and review your campaign. This will speed up ...
My caller ID is showing up as SPAM
Common reasons that numbers get flagged as Spam One common reason may be an algorithm used by a carrier or a 3rd party anti-scam app detects a high volume of calls being made by the number. Another common cause is the number had complaints submitted ...
Phone Lines Explained
What are the different types of phone lines available today for on premise phone systems. Under the phone line category, we have two main branches: Onsite VoIP: Alternatively known as "SIP" this configuration places a physical phone system on the ...