Tips for collection MAC addresses from devices | IOS - Apple

Tips for collection MAC addresses from devices | IOS - Apple

Empire Telecom · Empire Telecom

Open a ticket →Where: Want us to do it for you? Customer portal > New ticket (top bar).
Direct link: https://empiretelecom.io/portal/#/tickets/new
Gathering MAC addresses and serial numbers for an upcoming transition can be a tedious and annoying task. Below is an efficient method to simplify this process using an impressive app. It enables you to effortlessly scan each MAC and serial number, adding them to a sheet for swift and convenient collection.
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This guide is specifically for the Apple / ISO devices if you are looking for a solution for an Android device, please reference this guide Tips for collection MAC addresses from devices | Android
Install ScanKey from the App Store:
ScanKey App
Set up: 
1Open the app and grant it permission to access your camera. This is needed for scanning codes and text.Screenshot
2Choose your preferred language and keyboard layout: QWERTY, QWERTZ, or Numeric.
3Explore the Tutorial: ScanKey offers an optional walkthrough of its features. You can skip it or follow along to get acquainted with the app.

Scanning with ScanKey:

1Switch to ScanKey keyboard: Tap the globe icon on your keyboard and select "ScanKey
2Scan text: Point your camera at the printed text. ScanKey will recognize it and display the recognized text on the screen.
Screenshot

Tips for using ScanKey:

  • Ensure good lighting and clear focus for the best scanning results.
  • Adjust camera position and distance if ScanKey has trouble recognizing codes or text.
  • ScanKey doesn't recognize handwritten text.
  • Explore the Settings menu for more customization options, including scan sounds and vibrations.

Remember, ScanKey is an additional keyboard. To return to your default keyboard, tap the globe icon again and choose your preferred option.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.