On Hold Greeting for Nursing Homes

On Hold Greeting for Nursing Homes

Discover two customizable templates for on-hold messaging tailored to nursing homes. The first option offers a traditional approach, while the second is designed for facilities offering specialized services like vent units, dialysis, and more. Copy and adapt the templates below, then submit your recording request to www.empiretelecomnj.com/oh, and our team will professionally record it for free—exclusively for Empire Telecom customers.


Looking for a welcome greeting or auto attendant script? Check out this article. 


Quote

Hello and thank you for calling [Nursing Home Name], located in the lovely [Address/Area].


At [Nursing Home Name], we offer both transitional and permanent care units, ensuring that you or your loved one receives top-notch, individualized care. With a team of skilled and dedicated staff, state-of-the-art therapies, and personalized medical plans, we focus on restoring or maintaining the fullest possible function. Our upscale accommodations, inviting recreation rooms, and elegant dining spaces are paired with nutritious, chef-prepared meals, snacks, and warm, personable service to make every day feel like home.


Your call is very important to us. Please continue to hold, and someone will be right back with you shortly.


Recovering from surgery or illness? [Nursing Home Name]’s transitional care unit is here to help you heal with speed and precision. Our customized daily therapy plans include physical, occupational, and speech therapies, along with restorative treatments tailored to your unique abilities and goals. All of this is provided in a caring environment designed to get you back on your feet and thriving again. With our serene setting and friendly staff, we ensure your journey to recovery is as comfortable and effective as possible.


Your call is very important to us. Please continue to hold, and someone will be right back with you shortly.


Searching for a new home for your loved one? At [Nursing Home Name], we provide 24/7 nursing care, engaging daily activities, and plenty of social opportunities to keep residents connected and thriving. Our comprehensive services include therapies, wellness programs, and modern amenities to create a vibrant community. Every step of our patients’ journeys is filled with warmth and compassion, making [Nursing Home Name] not just a care facility but a true home.


Your call is very important to us. Please continue to hold, and someone will be right back with you shortly.




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[Nursing Home Name] is truly a place for healing, hope, and renewal, as reflected by our wide range of services and programs. When trauma, illness, surgery, or other acute or chronic conditions impair mobility, function, or cognitive abilities, our integrated rehabilitation programs provide a successful pathway to recovery.


At [Nursing Home Name], our overarching goal is to help patients get back on their feet and return home as quickly and safely as possible. To achieve this, we offer a variety of state-of-the-art therapies, treatment protocols, and support services in our dedicated rehabilitation unit, complete with a fully equipped therapy gym. Our services include physical, occupational, speech, and respiratory therapy, on-site physiatrists and nurse practitioners, as well as supervision by registered dietitians.


Every day, we strive to ensure that our long-term residents achieve and maintain the highest levels of health, wellness, and quality of life. We believe in recognizing and encouraging individuality and independence while providing the precise level of care to match each resident’s unique needs, capabilities, and limitations.


Both long-term residents and post-hospital rehabilitation patients benefit from exceptional clinical services, including IV antibiotic therapy, BiPAP/CPAP, tracheotomy care, on-site physician specialist care, and wound care and pain management programs.


Our facility provides a warm and welcoming environment where every resident is treated as part of the [Nursing Home Name] family. Our staff reflects the diversity of the community, bringing a wealth of experiences that enable them to understand and meet the unique needs of each resident.


We also offer a broad range of multicultural services, programs, and meal options. Residents enjoy the choice of private or shared rooms, a restaurant-style dining room, and a full calendar of programs and activities. Additional amenities include cable television, telephone, and Wi-Fi services.


We invite you to learn more about [Nursing Home Name]. Please stay on the line to speak with a representative and schedule a private tour at your convenience.


Founded on a tradition of healthcare excellence, [Nursing Home Name] combines the highest quality care with technological innovation. Conveniently located at [Nursing Home Address], our facility is close to parks, restaurants, and local attractions, making it a vibrant and accessible place for healing and living.


Our experienced, dedicated, and compassionate staff ensures that the needs of each and every resident are met with care and respect, treating each resident as part of our family. At [Nursing Home Name], we are proud to be a place for healing, hope, and renewal.


Your call is very important to us. Please continue to hold, and someone will be with you shortly.



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