Customer Portal: start here - Empire Telecom

Customer Portal: start here

Empire Telecom · Customer Portal · Getting started

Your services, support tickets, invoices and your facility website in one place. Here is the whole portal on one page, with a guide for every part.

Open the customer portal →Where: Sign in at empiretelecom.io/portal - you land on your dashboard.
Direct link: https://empiretelecom.io/portal/#/dashboard

The customer portal is where your team works with Empire Telecom: see every service at each facility, open and follow support tickets, find invoices and documents, and run your facility website - including job openings and applications.

The customer portal dashboard

Your dashboard: services, tickets, resources, projects and invoices at a glance.

The portal from A to Z

Getting started

Signing in, the dashboard and finding your way around.

Services & support

Your services, support tickets, invoices and projects.

Your website

Editing your facility website: details, menu, notices and going live.

Jobs & applications

Posting jobs, application forms, sharing jobs and reviewing applicants.

Tip: Bookmark the portal and keep this page handy. Every guide below opens in the same help center.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket from the portal.