Your dashboard and switching facilities - Empire Telecom

Your dashboard and switching facilities

Empire Telecom · Customer Portal · Getting started

The dashboard shows the facility you are viewing. Switch facilities from the top right, and reach every section from the Menu.

Open your dashboard →Where: After signing in you land on the dashboard. The facility switcher is at the top right; Menu is next to your initials.
Direct link: https://empiretelecom.io/portal/#/dashboard
Dashboard with tiles for services, tickets, resources, projects and invoices

Click any tile to open that section.

Switch between facilities

If you manage more than one facility, the box at the top right shows which one you are viewing.

1Click the facility name at the top right.
2Pick another facility from the list. Everything in the portal now shows that facility.
Facility switcher open with a list of facilities

The facility switcher.

The Menu

Menu (top right) opens every section: Services, Accounts, Tickets, Projects, Contracts, Resources, Remote Access and more. Numbers show how many items each section holds.

Menu open with Services, Accounts, Tickets, Projects and Contracts

The Menu.

Tip: New ticket is always one click away in the top bar.

Related guides

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket from the portal.