Recent Articles
EmpireTV TV Completely Down Troubleshooting Checklist
TV Completely Down Troubleshooting Checklist When all TVs in your facility are completely down (no picture, not even a blurry image), follow this troubleshooting guide: 1. Check for Nonpayment • A very common reason for a complete TV outage is ...
Net2phone how to provision a Grandstream door buzzer
In this guide, we’ll walk you through the process of provisioning your Grandstream GDS3712 door buzzer to work seamlessly with your Net2Phone system. While the focus is on the GDS3712 model, this guide also applies to similar Grandstream door phone ...
EmpireTV Help With Online Bill Pay
If your looking for assistance with DIRECTV invoices please access the following link > DIRECTV Assistance With Bill Pay
DIRECTV Assistance With Bill Pay
Paying your DIRECTV bill over the phone is quick and easy! Simply call 1-800-388-2505 to get started. When you call, you’ll need your DIRECTV account number, which can be found at the top of your invoice. Here’s an example of where to find it: If ...
EmpireTV DIRECTV Dealer Cancelation Contacts
If you were an existing DIRECTV customer and switched to EmpireTV as your new dealer of record, the process—known as PTR or change of ownership—ensures a smooth transition. During this process, DIRECTV will transfer your account to EmpireTV, which ...
Popular Articles
Net2phone eFax (vFax) Guide
In the following sections, we will guide you through the seamless process of sending and receiving faxes using our E-Fax service, also known as Virtual Fax. Sending an Outbound Fax: 1. Compose a new email. 2. In the "To" field, enter: `1<fax ...
Net2phone how to set up welcome menus (Auto attendants)
In this informative guide (and video on the bottom of this page), we'll walk you through the step-by-step process of configuring these automated greeting systems to enhance caller experience and streamline communications with welcome menus. Step one ...
Net2phone setting up and accessing voicemail
Please locate the file in the attachment tab or see below for a comprehensive overview of voicemail settings. This document covers the setup of voicemail, a quick guide to voicemail keys, remote voicemail access instructions, setting your voicemail ...
My caller ID is showing up as SPAM
Common reasons that numbers get flagged as Spam One common reason may be an algorithm used by a carrier or a 3rd party anti-scam app detects a high volume of calls being made by the number. Another common cause is the number had complaints submitted ...
Net2phone how to forward a phone number
Below, we will provide instructions on how to forward one of your phone numbers to an external phone number. This practice is useful in case of a power outage or if you don't have access to your phones for any reason. You can forward your main phone ...