Net2phone
Net2phone rerouting missed calls
In this guide, we will walk you through the process of automatically rerouting missed calls from individual users within your organization to a designated user, such as a receptionist or front desk. This feature ensures that no calls are missed and ...
Net2phone how to automatically add call record to a live spreadsheet
In this guide, we will walk you through the process of automatically adding all your company’s call records to a live spreadsheet. To complete this setup, you will need a Zapier account and access to your Net2phone admin portal.
Net2phone how to provision your desk phone
In the following guide, we will walk you through adding a desk phone to your Net2Phone account and associating it with a user extension. See below for a list of devices available for zero-touch provisioning) Before you begin, please note that if your ...
Net2phone Cisco Meraki configuration
This guide provides detailed instructions for configuring your Meraki appliances to ensure all voice traffic for Net2phone services works properly. By following these steps, you'll optimize network settings, create necessary group policies, add ...
Net2phone how to block callers
Learn how to block anonymous callers and specific numbers for your organization or individual users 1. Click on "Company" 2. Click on Blocked Callers 3. You can choose to block all anonymous callers 4. Click on ADD BLOCKED NUMBER 5. Enter the number ...
Net2phone how to set SMS alerts for emergency calls
In the forthcoming guide, we'll guide you through the process of configuring SMS alerts for emergency calls. This setup enables you to receive notifications on your cell phone(s) each time 911 is dialed within your organization. (For instructions on ...
Net2phone how to set email alerts for emergency calls
In this guide, we'll lead you through the process of configuring email alerts for either one or multiple email addresses whenever a 911 call is initiated within your organization. This setup ensures that you're promptly informed about emergencies as ...
Net2phone how to set up SMS alerts for missed calls
Some calls are extremely important and can't be missed. In this guide, we will show you how to set up an SMS alert for each missed call, whether it's at a specific extension or across your entire organization. No coding is necessary; all you need is ...
Net2phone how to make a payment
1. Visit billing.net2phone.com. 2. Login with your email and password. 3. Navigate to Account Information >>> Make A Payment. 4. Fill in payment information and hit the Pay button to submit.
Net2phone PC app
In this guide, we'll walk you through the process of making and receiving phone calls using WebRTC on the net2phone platform. This feature enables you to conveniently place and answer calls directly from your computer. Step one would be to login to ...
Net2phone Webhook API Specification
This document provides that details needed for a developer who wants to use the net2phone webhook APIs to get information about phone call events from the net2phone platform. PDF Document
Net2phone firewall configuration
If you are experiencing poor call quality or dropped calls with your Net2phone hosted phone system, several factors could be contributing to the problem. The most common issues are often related to your Internet Service Provider (ISP), including ...
Net2phone how to add a new phone number
In the forthcoming guide, you'll be guided through the process of acquiring a new DID on your Net2Phone admin portal. Step one would be to login to the online platform by clicking the following link net2phone Portal Login, for instructions on how to ...
Net2phone Google Chrome click to call setup
In the following guide, we will demonstrate how to set up click-to-call functionality for Google Chrome using the net2phone Chrome extension. This feature enables you to make phone calls automatically by simply clicking on a 7-digit phone number ...
Net2phone using Zapier to integrate your phone system with other apps
In this guide, we will demonstrate how to utilize Zapier to initiate actions from your net2phone phone system. This method offers an excellent means of creating automation and seamless connections between your phone system and other applications ...
Nt2phone webhook setup
In the following guide, we will take you through the process of configuring webhooks for the net2phone system. These hooks enable you to extract either all or specific data from your phone system and can be activated based on particular actions ...
Net2phone Setting Up Click to Call in Google Sheets
In this guide, we will walk you through the process of setting up click-to-call functionality from Google Sheets using the net2phone Click to Call Chrome extension. To begin, you'll need to gather some details from your online net2phone portal. ...
Net2phone how set up time based call routing
In the following guide, we will demonstrate how to configure time-based routing on the Net2Phone admin portal. This feature is invaluable when you need to automatically direct callers to different destinations based on specific times of the day or ...
Net2phone how to change outgoing caller ID
In this guide, we will explore the process of configuring the outgoing caller ID for a specific user. Please note that this cannot be done in bulk; it needs to be set individually. The outgoing caller ID number is the phone number that will be ...
Net2phone voicemail to email issues
Having trouble receiving your voicemail in your email? Here are common reasons why voicemail to email might not be working: 1. Ensure you have checked your Spam, Promotions, or other folders in your mailbox. 2. Always verify that your email is ...
Net2phone setup remote voicemail access
In the following guide, we'll walk you through the steps of setting up an external phone number for remote voicemail access on your Net2phone system. This functionality allows you to dial a specified phone number from either an internal or external ...
Net2phone setting up and accessing voicemail
Please locate the file in the attachment tab or see below for a comprehensive overview of voicemail settings. This document covers the setup of voicemail, a quick guide to voicemail keys, remote voicemail access instructions, setting your voicemail ...
Net2phone how to enable automatic call recording
Below, we will guide you on activating automatic call recordings for an individual extension. Please note that this must be done on a per-extension basis, and bulk activation is not available. This feature ensures that all inbound and outbound calls ...
Net2phone how to listen to call recordings
Below, we will guide you on viewing and listening to call recordings on your system. Please note that this feature is accessible only to users who have set call recording to automatic in their user settings or have recorded calls on demand using *48 ...
Net2phone call reporting / analytics
In the following brief video tutorial, explore the process of recognizing trends, evaluating activity, and maximizing the potential of your business phone system through call data analysis. Uncover valuable business insights by leveraging powerful ...
Net2phone company directory settings
The "Company Directory" feature in welcome menus directs callers to a message instructing them to enter the first three letters of the person's first or last name they are trying to reach. This functionality allows callers to find users within your ...
Net2phone how to point phone numbers
In the following guide, we will demonstrate how you can route your phone numbers. Phone numbers can be routed directly to team members' phones, voicemail, or to welcome menus, ring groups, departments, and call queues. Step one would be to login to ...
Net2phone Salesforce Lightning Integration
With net2phone’s Salesforce integration, your organization can quickly and easily update Salesforce records in just a couple of clicks. Our Salesforce integration increases productivity and gives you greater visibility into the status of ...
Net2phone how to edit users (Team members)
In the following guide, you will be provided with instructions on how to edit individual user information and settings, including but not limited to the user's name, email address, extension number, user permissions, directory greeting, and more. ...
Net2phone how to create a free extension for external users
Using ring groups allows you to create a cost-effective extension for a user, utilizing their cell phone exclusively. The guide below will demonstrate how to configure the ring group with an external phone number and use the ring group's extension as ...
Net2phone submitting a port
Here is a step-by-step guide on how to submit a port order. Porting is the process of transferring a phone number from one carrier to another. Before you begin, make sure you have the following items: 1. The phone number you wish to port. 2. A recent ...
Net2phone how to rest your voicemail pin
In the following section, we will explain how to reset your voicemail password using the Net2Phone portal. Administrators have the capability to perform this action for all users, while individual users can reset their own extensions only. You also ...
Net2phone how to set up a conference number (Recurring meeting)
Below, we will guide you through the process of establishing a recurring meeting using the Net2Phone Huddle platform. Every user in your phone system is automatically granted a complimentary Net2Phone Huddle account. This feature proves invaluable if ...
Net2phone how to forward a phone number
Below, we will provide instructions on how to forward one of your phone numbers to an external phone number. This practice is useful in case of a power outage or if you don't have access to your phones for any reason. You can forward your main phone ...
Net2phone how to add a user
In the guide below, you will find instructions on how to add a team member (User/Extension) to your Net2phone phone system through the Net2phone admin portal. Step one would be to login to the online platform by clicking the following link net2phone ...
Net2phone how to provision Grandstream WIFI cordless phone
In the guide below, we will show you how to provision the Grandstream WIFI cordless phone. Please note that this guide is specifically tailored for the WP810 module; however, the process is similar for all Grandstream WIFI cordless phones. 1. You ...
Net2phone how to retrieve SIP credentials for a user
In the guide provided below, we will demonstrate how to retrieve SIP credentials for a user. These credentials can be used to configure any open-source IP phone. Step one would be to login to the online platform by clicking the following link ...
Net2phone how to fill Letter of Authorizations (LOA).
The below will assist you when filling out and complete the net2phone Letter of Authorizations (LOA). The LOA grants net2phone permission to begin the port of your existing numbers from a previous provider. The information entered into the net2phone ...
Net2phone how set up call forwarding
Below, you'll find a step-by-step guide and video on how to set up call forwarding for your own extension or if you are a system administrator for your entire company. Net2Phone Portal 1. Click on Company 2. Click on Team Members 3. Click on the edit ...
Net2phone SMS registration
To send SMS text messages from a business phone number, there is a new regulation enforced by the FCC. This regulation mandates that the number must undergo a registration process to verify the legitimacy of the business sending these messages. The ...
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