Services & support
Get help faster: what to put in a ticket
Empire Telecom · Customer Portal · Services & support A few details up front save a lot of back-and-forth. Open a new ticket →Where: Press New ticket in the top bar of any page. Direct link: https://empiretelecom.io/portal/#/tickets/new 1 Pick the ...
Invoices, projects and contracts
Empire Telecom · Customer Portal · Services & support Invoices, projects and contracts for the facility, without searching your inbox. Open Invoices →Where: Dashboard > click the Invoices tile. Projects: Menu > Projects ...
Open and follow a support ticket
Empire Telecom · Customer Portal · Services & support Open a ticket in a few clicks and follow every reply in one place. Open a new ticket →Where: Press New ticket in the top bar - or Dashboard > Menu > Tickets to see them all ...
See your services
Empire Telecom · Customer Portal · Services & support Every service at the facility, with the details your team and technicians need. Open Services →Where: Dashboard > Menu > Services (or click the Services tile). Direct link: ...