net2phone: Check voicemail from another phone

net2phone: Check voicemail from another phone

Empire Telecom · net2phone

Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email.
Direct link: https://app.net2phone.com
In the following guide, we'll walk you through the steps of setting up an external phone number for remote voicemail access on your Net2phone system. This functionality allows you to dial a specified phone number from either an internal or external phone, providing access to any voicemail within your organization, contingent upon having the voicemail PIN.
For assistance in retrieving your voicemail PIN, please refer to this article: Net2phone how to rest your voicemail pin
To enable remote access for specific extensions, you must individually activate remote access for each extension. Follow these steps to enable remote access on an extension.
1Access voicemail by dialing *95, or the voicemail icon on your hard phone
2Enter you password
3Dial 4 for admin access 
4Dial 2 for admin options 
5Dial 4 for remote voicemail access 
6Dial 1 to enable or 2 disable 
ScreenshotNet2phone admin: portal net2phone Portal Login, for instructions on how to login for the first time please see this article. How to login to the net2phone portal 

1. Click on "Company"

Step 1 screenshot

2. Click on Special Extensions

Step 2 screenshot

3. Click on "ADD SPECIAL EXTENSION"
Screenshot
If the "ADD SPECIAL EXTENSION" is grayed out this means you dont have any available special extension on your account,  if this case please reach out to mac@empiretelecomnj.com 

Step 3 screenshot

4. Name your extension

Step 4 screenshot

5. Click on Select...

Step 5 screenshot

6. And choose "Remote Access Voicemail"

Step 6 screenshot

7. Click on the "Phone Number" dopdown

Step 7 screenshot

8. Choose an available phone number (Or add a new one)

Step 8 screenshot

9. Click on ADD

Step 9 screenshot

You and your team can now utilize the assigned phone number to access voicemail from anywhere.
Need some more voicemail guidance? checkout these articles. 
Net2Phone quick portal voicemail setup
Net2phone setting up and accessing voicemail

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.