net2phone: Reset your voicemail PIN

net2phone: Reset your voicemail PIN

Empire Telecom · net2phone

Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email.
Direct link: https://app.net2phone.com
In the following section, we will explain how to reset your voicemail password using the Net2Phone portal. Administrators have the capability to perform this action for all users, while individual users can reset their own extensions only. You also have the option to reset your password through your phone; however, this method requires knowledge of your existing password.
To reset your password via your phone, follow these steps: Dial *95, enter your current password, press 4 for voicemail settings, then select 2 for admin options, and finally press 1 for voicemail password reset.
For resetting your password through the portal, please follow the instructions below.
Step one would be to login to the online platform by clicking the following link net2phone Portal Login for instructions on how to login for the first time please see this article. How to login to the net2phone portal 

1. Click on Company

Step 1 screenshot

2. Click on the pencil icon

Screenshot
If you can't see the edit pencil icon, it might be hidden on the right side, so you may need to scroll horizontally, or you may not have admin privileges on your account

Step 2 screenshot

3. Click on Voicemail

Step 3 screenshot

4. Scroll to the bottom and click on Update Password

Step 4 screenshot

5. Type your new password

Step 5 screenshot

6. Click on RESET

Step 6 screenshot

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.