Net2phone how to provision your desk phone

In the following guide, we will walk you through adding a desk phone to your Net2Phone account and associating it with a user extension. See below for a list of devices available for zero-touch provisioning)

Before you begin, please note that if your device was brought over from another carrier or purchased refurbished, it may still be connected to the old carrier’s network. It will need to be removed from the previous network before it can be added for zero-touch provisioning. If you need assistance with this, please contact us at support@empiretelecomnj.com

1. Click on Company

2. Click on Devices

3. Click on "ADD DESK PHONE"

4. Click the dropdown

5. Choose the device make and model

6. Retrieve your device details from the back of the phone 

Note: not all devices will require the MAC and serial number some devices only require the MAC address. 

7. Enter your Mac Address

8. Enter your Serial Number

9. Click on the dropdown

10. Choose the user to associate the device with

11. Click on SAVE

Once you have completed the process of adding your device in the portal, you may need to reboot your device for it to pull provisioning. Occasionally, you may need to factory reset your device. For help with factory resetting your device, choose from the following articles based on your device type and make.

Yealink - How to factory rest

Poly VVX Series - How to factory rest

List of supported devices. 

1. Aastra  
2. Fanvil  
3. Grandstream  
4. Grandstream GRP2604  
5. Grandstream WP820  
6. Obihai 300  
7. Panasonic TGP500 Phone Cordless Base  
8. Panasonic TGP600 Phone Cordless Base  
9. Poly Edge E220  
10. Poly Edge E350  
11. Poly Edge E400  
12. Poly Edge E450  
13. Poly Edge E500  
14. Poly Edge E550  
15. Polycom CCX 600 Open SIP edition  
16. Polycom VVX 150  
17. Polycom VVX 250  
18. Polycom VVX 250 - Pagination  
19. Polycom VVX 300  
20. Polycom VVX 350 - Pagination  
21. Polycom VVX 400  
22. Polycom VVX 450  
23. Polycom VVX 500  
24. Polycom VVX 600  
25. Yealink CP965 POE  
26. Yealink T31G  
27. Yealink T33G  
28. Yealink T34W  
29. Yealink T41/42G  
30. Yealink T43U  
31. Yealink T46G  
32. Yealink T46U  
33. Yealink T48G  
34. Yealink T48S  
35. Yealink T48U  
36. Yealink T54W  
37. Yealink T57W  
38. Yealink T58W  
39. Yealink T58W Pro  
40. Yealink W60P  
41. Yealink W70B  
42. Yealink W76P  
43. Yealink W79P
    

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