Empire Telecom · Poly
This article discusses how to factory reset a Polycom deskphone.
Performing a factory reset on a Polycom deskphone reverts the settings to the factory default and deletes all stored information. Possible scenarios where you need to reset the deskphone include:
Using the default password
Wait for the phone to reboot. Once done, the device will restart with factory settings.
Using the MAC address
If resetting the deskphone with the default admin password fails, you can use the MAC address.