net2phone: Set up a Grandstream Wi-Fi cordless phone

net2phone: Set up a Grandstream Wi-Fi cordless phone

Empire Telecom · net2phone

Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email.
Direct link: https://app.net2phone.com

In the guide below, we will show you how to provision the Grandstream WIFI cordless phone. Please note that this guide is specifically tailored for the WP810 module; however, the process is similar for all Grandstream WIFI cordless phones.


1. You will need to access the IP from your handset, You can find the IP address of WP810 by pressing the UP-arrow button from WP810.

Step 1 screenshot

Screenshot
This procedure will only be effective if you are using a PC that is connected to the same network as the device you are attempting to provision.

2. Open a web browser and enter https:// then the IP address you got from the phone.

 Step 2 screenshot

3. Enter the username and password to log in to the web GUI.

The factory default administrator username is “admin”, and the random password can be found on the sticker at the back of the unit. (You may need to take off the back cover and the better to retrieve the password)

Step 3 screenshot

4. Click on, Account Account 1 / General Setting

Step 4 screenshot

Screenshot
To proceed with this task, you will require the SIP credentials. If you do not already possess them, kindly access the Net2phone portal. For a detailed, step-by-step guide on how to retrieve this information, please click on the following link: CLICK HERE

5. Enter the SIP setting as presented below.

Account Name: Enter the name you would like to be presented on the actual device.
SIP Server: Enter the Domain/Proxy
SIP User ID: Enter the Username
Authenticate ID: Enter the Username again
Authenticate: Enter the Password
Voice Mail Access Number: Enter *95
Account Active: Yes

Step 5 screenshot

6. Navigate to Network Settings and NAT Traversal is set to "Keep-Alive"

Step 6 screenshot

7. Click Save and Apply

Step 7 screenshot

8. Navigate to Account Status and if all is set properly the status should be green.

Step 8 screenshot

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.

    • Related Articles

    • net2phone: Call quality checklist (internet and Wi-Fi)

      Empire Telecom · net2phone Choppy audio, one-way audio or dropped calls almost always come from the internet connection. Check these before you open a ticket. Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your ...
    • net2phone: Set up a Grandstream door buzzer

      Empire Telecom · net2phone Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email. Direct link: https://app.net2phone.com In this guide, we’ll walk you through the process of provisioning your ...
    • net2phone: Set up your desk phone

      Empire Telecom · net2phone Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email. Direct link: https://app.net2phone.com In the following guide, we will walk you through adding a desk phone to your ...
    • net2phone: Desk phone star codes

      Empire Telecom · net2phone Shortcuts you dial on a net2phone desk phone - park a call, send a caller to voicemail, turn forwarding on or off. Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email. ...
    • net2phone: Set up call forwarding

      Empire Telecom · net2phone Below, you'll find a step-by-step guide and video on how to set up call forwarding for your own extension or if you are a system administrator for your entire company. Open net2phone →Where: Sign in at app.net2phone.com (or ...