net2phone: Find a user's SIP credentials

net2phone: Find a user's SIP credentials

Empire Telecom · net2phone

In the guide provided below, we will demonstrate how to retrieve SIP credentials for a user. These credentials can be used to configure any open-source IP phone.

Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email.
Direct link: https://app.net2phone.com
ScreenshotStep one would be to login to the online platform by clicking the following link net2phone Portal Login for instructions on how to login for the first time please see this article. How to login to the net2phone portal 

1. Click on company

Step 1 screenshot

2. Click on Team Members

Step 2 screenshot

3. Select the team member for whom you wish to retrieve the SIP credentials, then click on the pencil icon.

If you can't see the edit pencil icon, it might be hidden on the right side, so you may need to scroll horizontally, or you may not have admin privileges on your account

Step 3 screenshot

4. Click on Devices

Step 4 screenshot

5. Towards the bottom, click on Add Desk Phone

Step 5 screenshot

6. Click on Select...

Step 6 screenshot

7. On the dropdown scroll to the last option and choose "Unsupported Device"

Step 7 screenshot

8. Click on SAVE

Step 8 screenshot

9. The SIP credentials will then appear

Step 9 screenshot

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.