General
EmpireTV How to Track Your Equipment with Pitt Ohio
In this guide, we’ll walk you through the simple process of tracking your equipment with our LTL carrier, Pitt Ohio. Tracking Link: LTL Shipment Tracing | PITT OHIO 1. Enter the tracking number provided in the tracking email. The tracking number can ...
How to Power Cycle Your COM 3000 TV Rack
Power cycling your COM 300 TV rack is quite simple. Just press the power button at the bottom of the unit—this will turn off all components on the rack, as shown below. Wait 10 seconds, then turn it back on.
Community Channel Signees Walkthrough
Getting Started with the EmpireTV Community Channel In the following video, we’ll guide you through the basic steps and provide an overview of the EmpireTV Community Channel. The Community Channel is a powerful tool that allows you to broadcast ...
Understanding Why TV Providers Can Increase Rates Mid-Contract
At EmpireTV, we strive to provide our customers with transparent and reliable television services. However, some customers may wonder why their TV service costs can increase even while they are still under contract. The answer lies in the way TV ...
EmpireTV TV Completely Down Troubleshooting Checklist
TV Completely Down Troubleshooting Checklist When all TVs in your facility are completely down (no picture, not even a blurry image), follow this troubleshooting guide: 1. Check for Nonpayment • A very common reason for a complete TV outage is ...
EmpireTV Help With Online Bill Pay
If your looking for assistance with DIRECTV invoices please access the following link > DIRECTV Assistance With Bill Pay
DIRECTV Assistance With Bill Pay
Paying your DIRECTV bill over the phone is quick and easy! Simply call 1-800-388-2505 to get started. When you call, you’ll need your DIRECTV account number, which can be found at the top of your invoice. Here’s an example of where to find it: If ...
EmpireTV DIRECTV Dealer Cancelation Contacts
If you were an existing DIRECTV customer and switched to EmpireTV as your new dealer of record, the process—known as PTR or change of ownership—ensures a smooth transition. During this process, DIRECTV will transfer your account to EmpireTV, which ...
EmpireTV Carrier Cancelation Contacts
Below, you’ll find contact information, including phone numbers, for billing inquiries or service cancellations with major cable providers. Carrier Phone Email (800) 391-3000 N/A 888-812-2591 N/A 855-267-8468 N/A 800-234-3993 N/A 866-218-2297 N/A
EmpireTV How to Scan Your TV for Channels
If you’re missing channels or setting up your TV for the first time, scanning your TV for channels is a quick and simple solution. Follow the steps below to complete the process and start watching your favorite shows in no time. 1. Find Your Remote: ...
EmpireTV Why is ID Required for Equipment Financing
When financing equipment through EmpireTV, customers often express concerns about providing personal identification, especially when signing on behalf of an LLC or other entity. It’s important to understand that this requirement is standard practice ...
EmpireTV Ascentium Capital Financing Application
The following form is for the Acentium Capital equipment financing application for EmpireTV customers. Please click the button below to submit your application. Submit Your Application If you have any questions, please feel free to contact us.
How to pay Ascentium finance bills online
In this guide, we'll walk you through the steps to pay your Ascentium Capital financing invoice and conveniently set up auto-pay using the Ascentium Personal Butler online portal. Visit the Ascentium Capital Account Butler 1. Enter your account ...