Empire Telecom · Yealink
Put a caller on hold, pick the call back up, and juggle two calls at once on a Yealink desk phone.
| 1 | During a call, press the HOLD key. If your model has no HOLD key (for example the T42U or T43U), press the Hold soft key on the screen. |
| 2 | The caller hears hold music or silence and the call shows as held. |
| 3 | To pick the call back up, press HOLD again, press the line key for that call, or press Resume. |
Tip: if more than one call is on hold, select the one you want first with the up and down arrows, then press Resume.
| 1 | While on a call, press a free line key, or press HOLD to park the first caller. |
| 2 | Press New Call and dial the second number. |
| 3 | To move between the two callers, press the line key for the call you want, or press Swap. |
Note: to hand a call to someone else, see Yealink T48S: Transfer calls or Yealink T33: Transfer calls. To bring everyone onto one call, see Yealink T46S: Make a conference call.
More detail: Yealink's T4U series user guide
Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.