net2phone: Who to call for help - Empire Telecom

net2phone: Who to call for help

Empire Telecom · net2phone

Empire Telecom is your first stop for anything net2phone - we manage your account and work with net2phone for you.

Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email.
Direct link: https://app.net2phone.com

Call or email Empire Telecom for

  • Adding or removing users, numbers and phones.
  • Call routing, welcome menus, ring groups and schedules changes.
  • Billing questions, number porting and new services.
  • Call quality problems and outages.

Empire Telecom support: (732) 363-9898 or support@empiretelecomnj.com. You can also open a ticket in the customer portal.

Do it yourself

Many everyday changes - your voicemail greeting, forwarding, caller ID, call recordings - you can make yourself in app.net2phone.com. The guides in this category show how.

Tip: if your whole site cannot make calls, call us right away - do not wait for a ticket reply.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.