In this guide, we will walk you through the process of automatically rerouting missed calls from individual users within your organization to a designated user, such as a receptionist or front desk. This feature ensures that no calls are missed and ...
In the forthcoming guide, we'll guide you through the process of configuring SMS alerts for emergency calls. This setup enables you to receive notifications on your cell phone(s) each time 911 is dialed within your organization. (For instructions on ...
Some calls are extremely important and can't be missed. In this guide, we will show you how to set up an SMS alert for each missed call, whether it's at a specific extension or across your entire organization. No coding is necessary; all you need is ...
Below, we will provide instructions on how to forward one of your phone numbers to an external phone number. This practice is useful in case of a power outage or if you don't have access to your phones for any reason. You can forward your main phone ...
In the following guide, we will demonstrate how you can route your phone numbers. Phone numbers can be routed directly to team members' phones, voicemail, or to welcome menus, ring groups, departments, and call queues. Step one would be to login to ...