Net2phone how set up call forwarding
1. Click on Company
2. Click on Team Members
3. Click on the edit pencil.
If you can't see the edit pencil icon, it might be hidden on the right side, so you may need to scroll horizontally, or you may not have admin privileges on your account
4. Click on Call Forwarding
5. Click the toggle to enable
6. Then choose how you would like the forwarding rule to work
Ring All: Choose this option to have calls ring on your office phone and forward to the destination simultaneously.
No Answer: Calls should only forward if there is no answer.
Failover: If your office phone is not registered or not working, calls should forward to the destination.
Forward Only: Calls should always forward to the destination
7. Chose the number of rings
8. Click on Add Forwarding Number
9. Enter the external 7-digit phone number / or 3-4 digit extension you would like to forward to
10. Click on ADD
ℹ️ Step 11 is not manditory
11. CHose how the calls should show up on the destination number when being forwarded.
Call Screening: This setting will instruct the system to notify the caller that they are receiving a business call when a call is forwarded to them. It will also provide them with the option to either accept the call or reject it. If rejected, the call will be directed to the business voicemail instead of their personal cellphone voicemail.
Incoming Caller ID: This option allows your company's caller ID to appear when calls are forwarded, as opposed to displaying the caller's personal caller ID
12. Click on SAVE
Related Articles
Net2phone how set up time based call routing
In the following guide, we will demonstrate how to configure time-based routing on the Net2Phone admin portal. This feature is invaluable when you need to automatically direct callers to different destinations based on specific times of the day or ...Net2phone how to forward a phone number
Below, we will provide instructions on how to forward one of your phone numbers to an external phone number. This practice is useful in case of a power outage or if you don't have access to your phones for any reason. You can forward your main phone ...Net2phone Google Chrome click to call setup
In the following guide, we will demonstrate how to set up click-to-call functionality for Google Chrome using the net2phone Chrome extension. This feature enables you to make phone calls automatically by simply clicking on a 7-digit phone number ...Net2phone configuring ring groups and call routing
In the video tutorial and accompanying the guide below, you will gain expertise in configuring ring groups. Ring groups are designed to efficiently direct callers to multiple users. You'll discover various configuration options, enabling you to set ...Net2phone how to point phone numbers
In the following guide, we will demonstrate how you can route your phone numbers. Phone numbers can be routed directly to team members' phones, voicemail, or to welcome menus, ring groups, departments, and call queues. Step one would be to login to ...