net2phone: Get started with the Unite apps (desktop, browser and

net2phone: Get started with the Unite apps (desktop, browser and phone)

Empire Telecom · net2phone

Make and take business calls, read voicemail, text customers and join video meetings from your computer or your phone - all with the same sign-in.

Open net2phone →Where: Sign in at app.net2phone.com (or the net2phone Unite app) with your work email.
Direct link: https://app.net2phone.com

Pick where you want to use it

  • Browser - go to app.net2phone.com in Chrome or Edge. Nothing to install.
  • Desktop app - faster, and it stays signed in. Download it from the browser app or from the net2phone: Desktop and browser app guide.
  • Phone - install net2phone Unite from the App Store (iPhone) or Google Play (Android).

Sign in

1Open the app or app.net2phone.com.
2Sign in with your work email and net2phone password. First time? Use Forgot password to set one - see net2phone: Sign in to the portal.
3Allow microphone and notifications when asked, or calls cannot ring through.

What you can do

  • Call from your business number, transfer, hold and forward calls.
  • See who is available, busy or in a meeting (presence).
  • Read voicemail transcriptions and play messages.
  • Send texts (SMS/MMS) from your business number and chat with your team.
  • Start or join Huddle video meetings.

Note: the apps are free, but each person needs a net2phone user on your account. Ask Empire Telecom to add one.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.