Mitel 6900: Set up a new desk phone

Empire Telecom · Mitel

Plug in a Mitel 6920, 6930 or 6940 so it powers up, connects and loads your extension from Empire Telecom.

Visit Mitel support →Where: Mitel's document center has the user, quick reference and installation guides for the 6920, 6930 and 6940 phones.
Direct link: https://www.mitel.com/document-center/devices-and-accessories/ip-phones/6900-series/6900-sip-phones

Before you start

Empire Telecom sets up (provisions) Mitel phones for you. Once the phone is plugged in, it downloads your extension and settings on its own.

1	Turn the phone over and plug the handset cord into the handset jack until it clicks. Run the cord through the grooves.
2	Slide the stand into the slot above the ports until it snaps in. Flip the stand to choose a low or a steep viewing angle.
3	Plug a network cable from the phone's network port (marked with the network symbol) into the wall jack.
4	If your network switch gives power over the cable (PoE), you are done. If not, plug a Mitel power adapter into the DC port, or use a PoE injector.
5	Want your computer on the same jack? Plug it into the phone's PC port.

Important: if the cable already powers the phone, do not also plug in a power adapter.

Give the phone a few minutes. It may restart once while it loads its settings.
When your extension shows on the screen, you can make calls.
Still blank or no line after 10 minutes? Write down the IP address (see Mitel 6900: Find the phone's IP address) and contact Empire Telecom: support@empiretelecomnj.com or (732) 363-9898.

Note: power adapters and wall-mount kits are sold separately.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.