Mitel 6900: Connect a headset (wired, USB or Bluetooth)

Empire Telecom · Mitel

Use a corded, USB, wireless (EHS) or Bluetooth headset with your Mitel 6900-series phone.

Visit Mitel support →Where: Mitel's document center has the user, quick reference and installation guides for the 6920, 6930 and 6940 phones.
Direct link: https://www.mitel.com/document-center/devices-and-accessories/ip-phones/6900-series/6900-sip-phones

Corded or wireless base headset

1	Plug the headset into the headset port under the phone (marked with the headset symbol).
2	For a wireless headset that uses an EHS/DHSG cable, remove the small plastic adapter from the port first.
3	For EHS/DHSG headsets, press Settings, select Audio > Headset and set DHSG to ON.
4	Press the Speaker/Headset key to switch the call to your headset.

1	Plug the USB headset into the USB port on the back of the phone.
2	Use the Speaker/Headset key to move the call to it.

1	Put your headset in pairing mode.
2	Press Settings and select Bluetooth. Press Turn On if it is off.
3	Scroll down to Available Devices, highlight your headset and press Pair.
4	Press OK when it connects.

Tip: under Settings > Audio > Audio Mode you can make the headset your default for answering calls.

Note: the headset port is for headsets only. Plugging in anything else can damage the phone.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.