GoTo Connect: Forward calls with find me follow me - Empire Telecom

GoTo Connect: Forward calls with find me follow me

Empire Telecom · GoTo Connect

Send your business calls to your cell or another extension, and choose what happens when you do not answer.

Open GoTo Connect →Where: Sign in at app.goto.com (or the GoTo app) with your work email. Admins manage the system at admin.goto.com.
Direct link: https://app.goto.com

Open find me follow me

1Desktop or web app: click your picture (top right) > Settings > Voice > Find Me/Follow Me.
2Mobile app: tap your picture (top left) > Phone & voicemail > Find me/Follow me.

Choose where calls go

  • When someone calls - ring your devices, or send calls straight somewhere else.
  • When you do not answer - try another extension, your cell, or voicemail.
  • When the call fails - for example if your internet is down, send it to your cell.

Pick an external number (such as your cell) or another extension on your account as the destination, then save.

Show the caller's number on your cell

Turn on Pass-through Caller ID so your cell shows who is really calling. Turned off, your cell shows your office line instead.

Tip: you can also simply sign in to the GoTo mobile app - calls ring there like a desk phone. See GoTo Connect: Install the GoTo app on your computer and phone.

More detail: GoTo's guide to the app settings page

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.