E-Hub: How to Submit a Support Ticket

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• How to signup to the Empire Telecom support portal

  In the following guide, you will discover the steps to access the Empire Telecom support portal and knowledge base. Within the support portal, you can view all your open and closed tickets, access past ticket history, leave notes, escalate issues, ...

• How to connect Empire Telecom support

  Our support team can be reached via these channels. Email: support@empiretelecomnj.com Phone: (732) 363-9898 Web Chat: support.empiretelecomnj.com WhatsApp: (732) 363-9898

• Empire Telecom remote support access

  Please click the link below to grant our technicians access to your computer: https://empiretelecomnj.com/assist

• 10DLC - Best Practices (TPRN Registration)

  For 10DLC registration, you'll need to send a sample SMS message from your campaign for mobile network operator approval. Before you submit your sample SMS messages, please read this messaging guide and review your campaign. This will speed up ...