Comcast Manage and Pay Your Bill Online

Empire Telecom · Empire Telecom

Open a ticket →Where: Want us to do it for you? Customer portal > New ticket (top bar).
Direct link: https://empiretelecom.io/portal/#/tickets/new

Paying your Comcast Business bill is easier than ever with online bill pay. Start by activating your account to make payments, view your billing statements, and more - all online. Only the Primary Manager or Billing Manager can access billing information online.
On the Billing page you can:
View your bill details and history
Make a one-time payment and edit or cancel scheduled payments
Set up Auto Pay
Sign up for Paperless Billing statements
Note: If you are a customer who utilizes Comcast Business Payment Center (CBPC), learn about setting up Auto Pay here
Manage your bill payments

1. Sign in to My Account and scroll down to Account Management. Select View Details.

You can access and download up to 24 months of past bills in My Account. Access past bills in one of two ways:

1	Sign in to My Account and select View Details on the home screen.
2	Scroll down to view Billing details including bills from past the 24 months and transactions from the past 12 months.

Or you can select past transactions under Current Billing Cycle on the My Account home page to view past bills.

Use Quick Pay to make a one-time bill payment without signing in to My Account.

1	Visit business.comcast.com/payment/quickpay or click Try Quick Pay on the My Account sign-in page.
2	Enter your account number and an additional account details (phone number or ZIP code) to authenticate your account and select Continue.
3	Select the amount you want to pay and your payment method.
4	Enter the required payment information and select Continue.
5	Review your payment and select Submit Payment. You will receive a confirmation message that your payment has been submitted.

Quick Pay exceptions:

Some accounts are not compatible with Quick Pay. If you cannot access Quick Pay, please sign in to My Account to pay your bill.
Comcast Business Mobile customers cannot use Quick Pay to make a one-time payment. Please pay your bill here.

Need a hand? Call Empire Telecom support at (732) 363-9898, email support@empiretelecomnj.com, or open a ticket in the customer portal.