Nt2phone webhook setup

Nt2phone webhook setup

In the following guide, we will take you through the process of configuring webhooks for the net2phone system. These hooks enable you to extract either all or specific data from your phone system and can be activated based on particular actions within your system.

Step one would be to login to the online platform by clicking the following link net2phone Portal Login, for instructions on how to login for the first time please see this article. How to login to the net2phone portal 

1. Click on "Settings"

Step 1 screenshot

2. Click on "API Setup"

Step 2 screenshot

3. Choose Webhook

Step 3 screenshot

4. Click on ADD WEBHOOK

Step 4 screenshot

5. Name your hook

Step 5 screenshot

6. Add your Destination URL

Step 6 screenshot

7. Choose between "Spesifc Events" or "All Events"

Choosing "All Events" will push all the data from your phone system to the webhook.
Opting for "Specific Events" allows you to customize the events that trigger data transmission. The available options are:

1. Call Answered
2. Call Completed
3. Call Missed
4. Call Ringing
5. Voicemail Received
6. Call Blocked
7. Call Busy
8. Emergency Call
9. Voicemail Missed
10. Voicemail Notify
11. Call Park
12. Call Unpark
13. Call Hold
14. Call Forward
15. Call Recorded
16. Call Resume
17. Call Blind Transfer
18. Call Consultative Transfer
19. Ring Group Call Queue Entered
20. Ring Group Call Tier Ringing
21. Ring Group Call Queue Complete
22. Call Pickup
23. Click-to-Call Call
24. Message Received
25. Call Recording Failed

Step 7 screenshot

8. Choose between "Entire Company" and "Specific Team Members"

Selecting "Entire Company" will configure the hook to provide data for every call that matches the event you have chosen.
Opting for "Specific Team Members" will only provide data when the chosen event occurs with the specific team member you select.

Step 8 screenshot

9. Click on ADD

Step 9 screenshot


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