As part of our ongoing efforts to improve communication and provide better support, we are updating our EmpireTV email domain and launching a dedicated EmpireTV Knowledge Base & Help Center.

What’s Changing?

1️⃣ New Email Domain: @empiretv.co

• Effective March 17th, all EmpireTV team members will use @empiretv.co instead of @empiretelecomnj.com.

• Our support email has changed to help@empiretv.co.

• Emails sent to @empiretelecomnj.com will still be delivered for the next 60 days, but all outgoing emails will now come from @empiretv.co.

• Important: Our domain is empiretv.co (not .com).

• This update is for EmpireTV clients and team members only.

• Empire Telecom customers and their communication channels remain unchanged.

2️⃣ New EmpireTV Knowledge Base & Help Center

• Starting March 21st, EmpireTV will have a separate support platform at support.empiretv.co.

• This dedicated knowledge base will provide easy access to troubleshooting guides, FAQs, and customer support resources tailored specifically for EmpireTV services.

Need Assistance?

For any questions, our TV Director of Operations, Aron Frand, is available to assist. You can reach him at Aron@empiretv.co.

We appreciate your cooperation as we implement these changes to improve our service and communication.

Stay Connected

🔗 Website: empiretv.co

🔗 LinkedIn: EmpireTV on LinkedIn

🔗 Twitter/X: EmpireTV on X

Thank you for being a valued part of EmpireTV! 🚀