Recent Topics
Salesforce Integration
Our Salesforce native integrations are available for both CX and Unite users. This integration empowers you to accomplish numerous tasks seamlessly. Here are some key highlights: Embedded Dialer: Access an embedded dialer directly within Salesforce, eliminating
Navigating the Internet Landscape: Understanding Your Connectivity Options
In today's digital age, the internet stands as a cornerstone of business operations. Let's delve into comprehending its intricacies and exploring the diverse options available. Exploring Internet Delivery Methods The landscape of internet delivery encompasses
RFO Net2phone Service on January 17, 2024
Dear Empire Telecom Community, We want to address the recent service disruption that occurred on January 17, 2024, affecting a portion of our valued Net2phone customers. Here are the details: Issue: On January 17, 2024, between 2:11 PM and 6:11 PM EDT,
Empowering You through Multiple Support Channels at Empire Telecom
In today’s fast-paced technological landscape, staying connected with our valued customers is our top priority at Empire Telecom. We understand that every customer is unique, with distinct preferences for how they want to reach out for support. That’s
Welcome to Community
📢 Welcome to the Empire Telecom Community! 🌐 Dear Empire Telecom enthusiasts, We are thrilled to announce the launch of the Empire Telecom Community—a space designed exclusively for our valued customers like you! Here, you can engage, connect, and share
Popular Articles
Net2phone how to set up welcome menus (Auto attendants)
In this informative guide (and video on the bottom of this page), we'll walk you through the step-by-step process of configuring these automated greeting systems to enhance caller experience and streamline communications with welcome menus. Step one ...
Net2phone setting up and accessing voicemail
Please locate the file in the attachment tab or see below for a comprehensive overview of voicemail settings. This document covers the setup of voicemail, a quick guide to voicemail keys, remote voicemail access instructions, setting your voicemail ...
Net2phone how to forward a phone number
Below, we will provide instructions on how to forward one of your phone numbers to an external phone number. This practice is useful in case of a power outage or if you don't have access to your phones for any reason. You can forward your main phone ...
Net2phone how set up time based call routing
In the following guide, we will demonstrate how to configure time-based routing on the Net2Phone admin portal. This feature is invaluable when you need to automatically direct callers to different destinations based on specific times of the day or ...
Net2phone Setting Up Click to Call in Google Sheets
In this guide, we will walk you through the process of setting up click-to-call functionality from Google Sheets using the net2phone Click to Call Chrome extension. To begin, you'll need to gather some details from your online net2phone portal. ...